EQUIPMENT ASSURANCE

Warranty Framework

Warranty coverage is defined specifically in the accepted Umang Systems quotation.

What warranty normally addresses

Workmanship

Manufacturing or assembly defects attributable to Umang Systems during the stated warranty period, subject to inspection and the accepted scope.

Third-party components

Pumps, membranes, instruments, motors and electrical items are covered according to the original manufacturer’s applicable warranty terms.

Claim process

Notify us promptly with the equipment serial details, operating data, photographs and a description of the issue before dismantling or third-party repair.

Typical exclusions

Consumables and normal wear; membrane or media fouling; operation outside agreed feed-water or utility conditions; chemical misuse; dry running; voltage fluctuation; unauthorised modification; accidental damage; improper storage; corrosion from undisclosed service conditions; and failure to follow operating or maintenance instructions. The accepted quotation prevails.